Return & Refund Policy
1. Return of Products and Replacements
A. La Impresso offers a 1-week replacement warranty for all products sold on its Website, under certain conditions mentioned herein below:
i. You will notify La Impresso of any defect within 24 hours from the date of receipt of delivery of the products, provided such return is for reasons limited to damage during shipment, packaging defect, incomplete packaging, wrongly delivered or wrong product. Products should be returned in their original packaging to qualify for replacement.
ii. La Impresso shall not be held responsible and liable for variation of appearance or display of products on its Website.
iii. In the event that You fail to inform La Impresso within the stipulated time frame and condition set out in Clause 9(a)(i), La Impresso reserves the right to accept or reject such replacement request at its sole discretion.
iv.La Impresso will replace/repair the defective product depending upon the warranty of the product at no extra cost. La Impresso will try to replace the specific product ordered. However, La Impresso reserves the right to offer an alternate product in case the returned product is out of stock/production.
v. You acknowledge that the return and replacement policy is not valid for certain products, including not limited to boxes customized by you, complimentary gifts, food items.
vi. To be eligible for a refund, you have to return the product within 7 days after delivery.
2. Refund Policy
A. You understand and acknowledge that all sales are final and
B. that there shall be no refund of any payment under any event whatsoever.
C. The refund will be credited to your original method of payment within 7-10 days.
3. Order Changes and Cancellation
A. Any product additions, quantity changes or specification changes made to accepted orders will be modified in the order details.
B. La Impresso may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
C. Cancellation policy is not applicable on any Membership, Contest, Discounted schemes/offers.
4. Applicable Law and Dispute Resolution
The Policy herein shall be construed in accordance with and be governed by the laws of India. All disputes arising out of or/and relating to the Policy shall be subject to the exclusive jurisdiction of the Courts in New Delhi.